All references in this document to “Client”, “you”, or “your” refer to the individual(s) who have accepted or proposed to accept products or services by YouClass Learning Center or its affiliates (collectively referred to as “YCLC”.)

• Tuition fees are payable 7 days before commencement of the first lesson. An invoice will be sent out before the first lesson. Fees will not be refunded if the student decides to withdraw from YCLC before the completion of enrolled course.

• The registration fees, administrative fees and course material fees are non-refundable.

• Upon approval by the management, you/your child may change to another subject of choice.

• Consent is hereby given for YCLC to collect (including by way of recorded voice calls), use and disclose the Client’s personal data for purposes reasonably required by YCLC in order to provide the products or services to the Client.

• YCLC reserves the right to use the student’s name, written work, academic results, voice, likeness, photographs and audio/visual recordings in which the student may appear in newspapers, brochures, videos, or other promotional materials without further notice or compensation.

• YCLC is hereby granted a license, and may, at its discretion, display, publish, transmit, edit or alter these materials for such purposes.

• YCLC reserves the right to reschedule any classes according to its discretion.

• Upon confirmation, you/your child may change the schedule only upon approval the

  management.

• YCLC reserves the right to terminate the registration of you/your child as a last resort in the event that:

  • –  he/she is found to have severe disciplinary problems.

  • –  he/she engages in acts of physical, verbal violence or harassment towards another student, parent or guardian

• You / your child must actively participate in the programmes and duly complete all assignments set by the tutor in order to fully benefit from the lessons.

YCLC teachers will only communicate with parents regarding students’ learning progress and performance through face-to-face and company emails. Parents are not permitted to add teachers’ personal contact information, such as phone numbers, WeChat, WhatsApp, and so on.

ASSIGNMENT / REPLACEMENT OF TEACHERS

• YouClass reserves the right to assign/replace teachers by giving one week’s notice of such assignment/replacement. YouClass endeavors to assign/replace teachers of equal standing in terms of quality and qualifications in such cases. YouClass’s decision on this matter is final and no negotiations shall be entertained.
• In consideration of YCLC providing its services to students at its premises ,you/yourchild hereby agree(s) to undertake all the risks and liability arising from your/your child’s use of the premises. Neither YCLC nor its employees, agents and representatives shall be liable for any loss, damages, expenses or personal injury of any person which may arise as a result of your/your child’s use of the premises.
• YCLC does not take responsibility for the loss of personal belongings within its premises (resulting from theft, fire or injury).
•  You/your child undertakes not to make copies or allow copies to be made of material and/or documents used during lessons. Any reproduction or disclosure of such materials and/or documents requires prior written consent from YCLC.
• In the interest of health safety,students suffering from infectious/contagious illnessesare strictly advised to stay at home. These include fever, flu, measles, mumps, rubella, chicken pox, hand- foot-mouth disease, conjunctivitis, diarrhea, vomiting, etc. A child with any of the above except flu and fever would need to produce a written certification from a certified doctor confirming that the child has fully recovered from the illness before he/she will be allowed to resume lessons at YCLC.
•  Should you/your child fall sick or feel unwell during operation hours, YCLC reserves the right to send the sick person home or to a nearby clinic for consultation where necessary. All expenses incurred (medical fees, transport, etc.) will be borne by the parents/guardian.